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Return Policy
Our goal is for every customer to be completely satisfied with their purchase. If that's not the case, let us know and we will do our best to find a solution with you.
Shipping
We work quickly to ship your order as soon as possible. Once your order is shipped, you will receive an email with additional information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and internationally. We carefully select our manufacturing partners to ensure high-quality products at a fair price.
You have 30 days from the date you receive your order to return your item, no questions asked.
• The item must be returned unused, in its original condition and original packaging
• Opened or used patches cannot be accepted for hygiene reasons
• Damaged or incomplete returns will not be accepted
1. Contact our customer service
at nuvessacontact@gmail.com
including your order number and reason for return
2. We will send you a prepaid return label within 24 hours
3. Drop off your parcel at the indicated collection point
are issued to your original payment method. You will receive a confirmation email as soon as your refund has been processed.
If you received a defective item or one that doesn’t match your order, please contact us immediately at nuvessacontact@gmail.com. We will cover the return and replacement at no extra cos
